Terms of Service

These Terms of Service apply to Elizabeth Nguyen, doing business as Elore Agency, referred to in these Terms as “Elore Agency,” “we,” “us,” or “our.”

Effective Date: Jan 1st, 2026

SMS Messaging Terms & Compliance

1. Program Description: Elizabeth Nguyen, doing business as Elore Agency, offers separate non-marketing and promotional SMS messaging programs to individuals who explicitly opt in through our website form at https://eloreagency.com.

Non-marketing messages may include inquiry responses, appointment confirmations, appointment reminders, scheduling updates, rescheduling notifications, and customer-support follow-ups related to an existing inquiry or appointment.

Promotional and marketing messages may include information about Elore Agency services, new features, consultations, special offers, and business updates.

Consent for non-marketing messages and consent for promotional messages are collected through separate, optional, unchecked checkboxes. Users may select either checkbox, both checkboxes, or neither. SMS consent is not a condition of purchase, submitting an inquiry, scheduling an appointment, or using our services.

2. Message Frequency: Non-marketing message frequency varies based on your inquiries, support interactions, and appointment activity. Promotional and marketing messages will not exceed two messages per month.

3. Cancellation Instructions: You may opt out of all SMS messages at any time by replying "STOP" to any message. After opting out, you will receive a confirmation message and will no longer receive SMS messages unless you later opt in again through an approved opt-in method.

4. Support Information: Reply "HELP" for assistance, email [email protected], or call (832) 338-5811 during regular business hours.

5. Message and Data Rates: Message and data rates may apply. For questions about your text or data plan, contact your wireless provider.

6. Carrier Liability: Carriers are not liable for delayed or undelivered messages.

7. Age Restriction: You must be at least 18 years old to participate in the Elore Agency SMS messaging programs.

8. Privacy Policy: Information about how we collect, use, and protect personal information and SMS consent data is available in our Privacy Policy at https://eloreagency.com/privacy-policy.

9. Consent and Data Use: Mobile phone numbers, SMS opt-in data, and messaging consent will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes. Consent applies only to SMS messages sent by Elizabeth Nguyen, doing business as Elore Agency. SMS consent is not transferable to another business.

We intend to operate our SMS messaging programs in accordance with applicable laws, regulations, and industry guidelines.

General Terms

This website, referred to as the “Site,” is owned and operated by Elizabeth Nguyen, doing business as Elore Agency. By using the Site, you agree to be bound by these Terms of Service and to use the Site in accordance with these Terms of Service, our Privacy Policy, and any additional terms and conditions that may apply to specific sections of the Site or to products and services available through the Site or from Elore Agency.

Accessing the Site, in any manner, whether automated or otherwise, constitutes use of the Site and your agreement to be bound by these Terms of Service.

We reserve the right to change these Terms of Service or to impose new conditions on the use of the Site from time to time, in which case we will post the revised Terms of Service on this website. By continuing to use the Site after we post any such changes, you accept the Terms of Service, as modified.

Intellectual Property Rights

Our Limited License to You

This Site and all materials available on the Site are the property of Elizabeth Nguyen, doing business as Elore Agency, and/or our licensors and are protected by copyright, trademark, and other intellectual property laws.

You may not use the Site or the materials available on the Site in a manner that constitutes an infringement of our rights or that has not been authorized by us.

Unless explicitly authorized, you may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works, exploit, or distribute in any manner or medium any material from the Site. However, you may download and/or print one copy of individual pages for your personal, non-commercial use, provided that you keep intact all copyright and other proprietary notices.

Testimonials and Portfolio Use

If you voluntarily provide Elore Agency with a testimonial, review, feedback, photograph, video, logo, project description, or other material for promotional or portfolio use, you grant Elizabeth Nguyen, doing business as Elore Agency, a non-exclusive, royalty-free license to display, reproduce, and publish that material on the Elore Agency website, social media accounts, proposals, and other marketing materials.

Elore Agency will not publish a customer’s name, likeness, company logo, testimonial, project details, or work product for promotional purposes without the customer’s prior written permission.

You represent that any material you authorize us to use is accurate, reflects your genuine experience, and does not violate the rights of any third party. You may request that we stop future use of the material by contacting [email protected], although previously published or distributed materials may not be immediately removable.

Disclaimers

Throughout the Site, we may provide links and pointers to Internet sites maintained by third parties. Our linking to such third-party sites does not imply an endorsement or sponsorship of such sites or the information, products, or services offered on or through the sites.

The information, products, and services offered on or through the Site are provided "as is" and without warranties of any kind, either express or implied. To the fullest extent permissible pursuant to applicable law, we disclaim all warranties, including implied warranties of merchantability and fitness for a particular purpose.

You agree to indemnify and hold harmless Elizabeth Nguyen, doing business as Elore Agency, and any service providers acting on our behalf, from claims, damages, liabilities, costs, and expenses arising from your violation of these Terms of Service or misuse of the Site.

Termination

We reserve the right to terminate or suspend your access to the Site, without notice, if we determine that you have violated these Terms of Service or engaged in conduct that we deem inappropriate or unlawful. Upon termination, you must cease all use of the Site and any content obtained from it.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the State of Texas, without regard to conflict-of-law principles.

Changes to Terms of Service

We may update these Terms of Service from time to time. The latest version will always be available on our website with the effective date.

For any questions regarding these Terms of Service, please contact us at:

Elizabeth Nguyen, doing business as Elore Agency

Address: 5320 Winding Stream Dr, Rosenberg, TX 77469

Phone: (832) 338-5811

Email: [email protected]

Website: https://eloreagency.com

By accessing or using our website and services, you agree to be bound by these Terms of Service.